Date |

What if we didn’t tell our people what to do?

There’s a great deal of evidence to suggest that what people create for themselves, they value more.

Even more so, we like to be in control, to feel that we can determine outcomes.

There is a waste of time, materials, effort and ultimately money that happens in your business every day. That waste is people doing a job in a way that doesn’t reinforce your strategy.

People want to be proud of what they own.

 

In Tali Short’s book ‘The Influential Mind’, she writes that “‘Govern your surroundings’ would be your brain’s slogan, if it had one. Our biology is set up so that we are driven to be causal agents.”

 

Businesses know instinctively that talking about the need to give their people ownership is the right thing to do. But even if it’s talked about, the reality is often the opposite.

 

Some companies have understood how to give control to the individual in a meaningful way.

 

IKEA is an example of such a business.

 

Their customers do more work themselves, but in turn they grow more fond of the IKEA brand because it has delivered an experience they can share with people close to them, and something that lives in their home, that they can use every day, that they can be proud of.

 

IKEA sells homeware. But their customers make what they buy their own.

 

Their customers are turning their vision for their homes to reality themselves. IKEA provide the raw materials, but it is the customer who puts the pieces together, who in fact assembles the final product.

 

IKEA is not the story, their customers are.

 

We forget this fundamental principle every time we tell our people to do something differently, and the gap is a lack of ownership.

 

Many of your people are left overwhelmed, and ill-prepared to make the changes in your business their own.

 

As a result, there is a waste of time, materials, effort and ultimately money that happens in your business every day. That waste is people doing a job in a way that doesn’t reinforce your strategy.

 

The way we have classically tried to solve this problem is to train people with new slogans, competences, pie charts, and process maps. To tell our people what to do.

 

The problem is, not many of us like to do what we’re told.

 

This way might have been acceptable in the past, when we just needed incremental improvement, and fundamental change only occurred over decades, not years or months. Now, we are asking our people to contend with frequent, radical changes, and increased complexity in the form of information or networks.

 

By re-thinking this problem from the ground up, you can turn your strategy to reality by not telling your people what to do.

 

It’s time for a radical change in approach, owned by your people.

Let us know a bit more about the problem you are looking to solve, and we’ll take time to listen and explore it with you.

News

News |

ProfitAbility and Ososim launch Visible Value

Visible Value is a fun, dynamic and digitally-enabled experience in how to create business value.

We have created Visible Value to simplify the fundamentals of business finance into a realistic and dynamic simulation that brings theory to life.

News |

What are Business Simulations?

Our co-founder and chairman Nigel Downing answers FAQs on Business Simulations.

What are they? What are the benefits? What kinds of problems do they solve?

News |

Driving Change Conference – 12th September 2019

We have a way of thinking about change and we want to tell you all about it. Why not come along to next week’s conference and hear it for yourself?

News |

What if we didn’t tell our people what to do?

There’s a great deal of evidence to suggest that what people create for themselves, they value more.

In Tali Short’s book ‘The Influential Mind’, she writes that “‘Govern your surroundings’ would be your brain’s slogan, if it had one.

News |

Lorry drivers and the technology adoption problem

Recently we have been helping a number of our clients to introduce new ways of working, underpinned by new digital technologies.

Traditional models of adoption when it comes to technology in business have focused on the technology itself

News |

Are you cost cutting, or value creating? Maybe you’re neither.

Most businesses naturally cut costs. In the same breath, they will say they need to create long term value.

In October 2008, internet sales as a percentage of total retail sales amounted to 5.3%...

News |

ProfitAbility launches new partnership with Ososim

We are delighted to announce a new learning partnership with global digital learning provider Ososim.

Ososim is a global learning technology company that helps organisations bridge the gap between theory and practice.

News |

Covid-19 Update

We are trying to do everything we can to make sure our employees and our customers can get through this period as smoothly as possible.

We have started creating and building virtual and digital learning experiences, that are ready to be used now.

News |

What our designers get up to: a simulation with 532,441 possible outcomes

How many ways are there to implement a new technology in your business?

At Zilliant’s Mindshare conference in Texas we launched an application that precisely models the outcomes of critical business decisions

News |

We love having a clear problem to solve. Stryker’s global sales team gave us one.

Stryker’s question to us was: how can we create a sense of shared purpose across our global sales team, in a way that shows them the commercial value in black and white?

Stryker is a US-based company and world-leader in the design, production and supply of medical devices and equipment such as joint replacement implants, surgical tools, stents and heart valves.

News |

Brexit might be new, but uncertainty isn’t

As the reality of Brexit looms ever closer, how can we give our people the confidence to navigate through the chaos?

As the reality of Brexit looms ever closer, how can we give our people the confidence to navigate through the chaos?

Insight

Insight |

A return to classroom training

The question we’re increasingly hearing from our clients is “when will it be safe to resume our face to face training sessions?”

Companies are have having to weigh up the information around COVID-19 against a rapidly expanding gap in employee skills and development

Insight |

How ProfitAbility do virtual facilitation

As we transition our courses to a virtual format, we wanted to share some of the principles our team are using to ensure successful facilitation

We have broken down virtual facilitation into four areas: Technology, Preparation of participants, Preparation of facilitators, Course delivery

Insight |

Why distributed working could lead to greater levels of effectiveness

Covid-19 is dismantling some traditional assumptions, rules and functions of how teams connect and perform.

At the heart of the problem is enabling teams to feel a sense of ‘connectedness’, where people in different roles or functions realise how the way in

  • LinkedIn - Black Circle
  • Facebook
  • Twitter
  • Instagram

Keep in touch

  • Twitter - White Circle
  • LinkedIn - White Circle

Head office

ProfitAbility Business Simulations Ltd

Stables 1, Howbery Park, Wallingford,

Oxfordshire,

OX10 8BA

- Europe

- USA

- EMEA

- APAC

- Australia

Sign-up below to be notified about upcoming releases, news, insight and more.

Contact

T +44 (0) 1491 821 900
E hello@profitability.com