THE CHANGE SIMULATION | SITUATIONAL
Teams perform at their best when they are empowered to drive change and work collaboratively.
Our team experiences take cross-functional teams through a series of immersive, interactive experiences that highlight the inefficiencies of working in silos.
They make key decisions together, taking ownership of issues that impact their performance and define new ways of working in a matter of days, that create a totally different outcome.
“It was well structured and each step in the simulation helped us gain knowledge and apply new tools to gradually achieve the overall performance of the team and learn how to think about processes rather than functions.”
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For teams to work more collaboratively, they need to think in terms of business processes rather than functions and jobs.
This creates an immediate appreciation for the daily challenges that others in the organisation face. Teams experiencee for themselves how improved collaboration delivers performance gains.
Teams and individuals learn to
Adapt quickly to “real-life” workflow challenges
Prioritise work to focus on customer needs
Create flexible process maps, understood across departments
Conduct root cause analysis and manage change, in ways that create involvement and ownership
These experiences benefit any organisation working in silos, or experiencing consistent change.
WHAT DOES IT LOOK LIKE?
Our team experiences have been run at Harvard Business School for a decade.
Teams are dropped into a dysfunctional business. They encounter bureaucratic systems, ineffective processes, and poor productivity.
These 1-2 day experiencees take participants through multiple business cycles, where success depends on delivering customer orders on time and to budget.
Every idea for improvement is tried and tested, to see what impact it has on customer satisfaction, sales, and profitability. Each cycle is followed by immediate feedback and results analysis, which inform subsequent cycles that build an iterative learning experience and translates directly to the workplace.