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Key outcomes

  • Customer centricity

  • Change management

  • Supply chain efficiencies

  • Cross-functional collaboration

  • End-to-end mindset

Who is it for

  • Middle managers

  • Business school students



per participant

per hour

How does it work

Teams are dropped into a simulated cross-functional business setting. They quickly experience the challenges of meeting internal and external customer needs meaning they must redesign processes, roles and communications to overcome silos and accelerate performance.

Business Benefit

  • Increased customer satisfaction

  • Improved cross-function communication

  • Reduced siloes across the organisation; effective change management

Companies who are playing this game

  • Timken

  • Unilever

  • Harvard Business School

The times are 


Break down silos by enabling teams to shift from a functional mindset to a process mindset

Who it involves

Normally between 12 to 24 participants in each session (but this is flexible), competing in smaller teams against each other. 

They are led at all times by a facilitator either from PBS or the client.

How long it lasts

Most games are 2-8 hours. Some classroom courses last up to 4 days. We tend to avoid playing online for more than half a day in one go. 

There is normally some brief pre-work for participants to complete and we suggest a short follow-up workshop to embed the learning.

Where it happens

Almost all of our games can be played face-to-face, virtually or a combination of both. 

Increasingly, we are seeing demand for digital games to be played face-to-face in the classroom.

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“This is the best training I’ve ever experienced”

Most corporate training is boring, irrelevant or immediately forgotten. Our approach combines experiential and social learning to create immersive, lifelike and memorable experiences. 

Participants learn in a few hours what might take months or years in their real jobs.

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