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2028 Vision Unveiled: Preparing for the future

Updated: Jan 11

The start of a new year always brings with it resolutions for what will be done differently, and predictions for the future. But rather than looking ahead to the end of the year, should we be looking more longer-term? 

Back in November 2023, I was joined by Lori and Amanda from NilesNolen, to discuss what the future might hold for learning and development, and how to get ahead of the curve. Below, we share our 5 takeaways, or head to our website to watch the webinar on-demand. 

Triangulation of data for personalised learning

Gone are the days of one-size-fits-all training programs. To effectively address the diverse learning needs of employees, the future of L&D will require a sophisticated approach to data analysis. This is something we are used to seeing as consumers - Lori’s example of receiving a coupon for toilet paper when you are running low is familiar to most people - but being able to diagnose learning needs, infer relevant solutions and deliver personalised content to learners still feels a way off. 

Closed-loop reporting for automated impact assessment

Measuring the impact of learning initiatives is crucial for demonstrating their effectiveness, and proving the ROI case. Closed-loop reporting systems, capable of capturing data throughout the learning journey, allows organisations to collect valuable insights, in the moment, into the success of training programs, while also providing an opportunity to improve any areas identified as requirement improvement. 

Diverse learning experiences for transformational challenges

While data-driven approaches are crucial, the human element remains irreplaceable. Complex transformational challenges demand experiential, social, and game-based learning experiences. These methods not only engage learners but also facilitate large-scale alignment of people with organisational goals. Striking a balance between data-driven insights and immersive learning experiences will be key to addressing the multifaceted challenges of organisational transformation.

Skills-based talent management for competitive advantage

Organisations will continue to shift from traditional hierarchical and functional siloes to a skills-based approach to talent management. HR and L&D will need to be really clear on the type of skills already within the organisation, have a clear idea of what will be needed for future success, and a plan for how to either hire, or develop those skills. 

Working with C-Suite Shape Operating Shifts

As the significance of L&D grows in strategic importance, it becomes imperative for L&D professionals to take the lead in discussions with the C-suite and other stakeholders. Proactively initiating dialogues about the necessary operational shifts to transition towards a skills-based organisation is not just beneficial – it's crucial. By championing this fundamental shift, L&D professionals play a pivotal role in ensuring that the organisation is not merely prepared for the future but actively shaping it.

The Vision 2028 webinar is the latest in our Human in Digital series and our back catalogue is on our website. We’ve also compiled a list of places and people that regularly share interesting content on the future of L&D. 


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